I've been testing our content on a few LMS systems and noticed that on Docebo Cloud and CrossKnowledge, the screen is cut off on the bottom and right when viewing on an iPad. The items have been set to open in a new browser, so it does launch on a new tab on the iPad. Any ideas why the screen is being cut off? This happens even if I resize the project to make the screen smaller.
You mentioned this happens in both Docebo Cloud and CrossKnowledge - does it not happen in any others you've tested?
Also, you're viewing HTML5 content if launching in Safari - have you tested this in Flash/Articulate Mobile Player? If so, does the same thing happen here?
Hi Christine, the content works fine if output as html5 and allowed to launch in the Articulate Mobile Player. However, launched from within an LMS on Safari, it always exhibits the behaviour of being cut off on the bottom and right. CrossKnowledge are looking into it right now to see if they can adapt their code to display it properly. Thanks.
We've seen a few reports of this in LMS's which display their content within an iFrame. If CrossKnowledge is able to help you figure out how to display it without that element, it should display properly. Please feel free to keep us posted.
3 Replies
Hi there Lilian,
You mentioned this happens in both Docebo Cloud and CrossKnowledge - does it not happen in any others you've tested?
Also, you're viewing HTML5 content if launching in Safari - have you tested this in Flash/Articulate Mobile Player? If so, does the same thing happen here?
Thanks!
Hi Christine, the content works fine if output as html5 and allowed to launch in the Articulate Mobile Player. However, launched from within an LMS on Safari, it always exhibits the behaviour of being cut off on the bottom and right. CrossKnowledge are looking into it right now to see if they can adapt their code to display it properly. Thanks.
Thanks Lilian,
We've seen a few reports of this in LMS's which display their content within an iFrame. If CrossKnowledge is able to help you figure out how to display it without that element, it should display properly. Please feel free to keep us posted.
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