Copy/Duplicate Slide Error

Hi All,

I am building a "try it" software simulation.

Every time I try to copy or duplicate a slide by right-clicking on a slide in the "scenes" panel on the left and doing down to "copy" or "duplicate", I get a Storytime Error Report. Is this an already known issue? Is there another way to copy or duplicate a slide without right-clicking on the slide in the "scenes" panel?

Thanks in advance!

10 Replies
Peter Anderson

Hey Keith!

Sorry for the trouble. Is this the message you're getting?:

Articulate Storyline has stopped working

It's a known issue. It'll be fixed in the next software update for Storyline. In the meantime, do the following to avoid the issue:

  1. Insert the same screen recording as a new scene in your course.
  2. Switch to Story View.
  3. Drag the slide that you want to duplicate from the new scene into the original scene where you want it to appear.
  4. Then delete the new scene.
Dawn Russ

I'm getting a similar error message when trying to duplicate a slide in a test mode recording. The error message I get is "Storyline Error Report. We're sorry, something went wrong with Storyline and it might close..." So far, Storyline has not closed when this happens. I'll try the work around posted above, but my recording is huge, so it takes a long time to import.

Wallis Miller

I just tried three different ways to copy or duplicate a slide - apparently the bug regarding the error message you get has not been addressed in well over a year and a half. Anyone get any type of information from Articulate product support? I can't find a thing on this issue except theses posts.

Ashley Terwilliger

Hi Wallis,

What update of Storyline are you using?  We're currently on update 4, which this post was in the timeframe that update 1 was available. 

I tried copying and duplicating a slide from a screen recording, and I didn't receive an error message. I also was able to add that slide into the same scene or a new scene. 

If Storyline is behavior oddly for you, I'd check the following in addition to what update you're using:

  • Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
  • Avoid using special characters, accents orsymbols in your file names.