Cornerstone and Articulate "Finish" button

Hi all,

I see that there was a thread on this topic a while back but I wanted to start a new one since I have lots of questions.

We're using Storyline2 and Cornerstone LMS (CSOD). We have a number of issues with the interface but the most urgent one concerns the "Finish" button. I've developed some modules, published them in SCORM 2004, and uploaded them into CSOD.

They played fine except, at the end, after the quiz, the finish button didn't work (did nothing when clicked on). The "exit" button in the top right did work, however.

In Quizmaker'13, I then changed the option for when the quiz is passed or failed to "go to next slide." After that, in CSOD the Finish button responds and closes the window but then I get a mostly blank screen with an orange "launch" button. Very strange.

CSOD claims this is an Articulate problem (of course). But they had their tech staff look into it and they say the problem is that the modules were published in SCORM CAM 1.3. I know they are published in 2004 (I don't even see 1.3 as an option).

So are these files somehow being converted into a format incompatible with CSOD? Or any other ideas for what the problem is and how I can work around it?

Thanks so much! I have found these bulletin boards immensely helpful!


9 Replies
Christie Pollick

Hi, Nina -- Thanks for reaching out, and you're correct. As you can see in this article on Publishing a Course for LMS, "Storyline supports Tin Can API, SCORM 2004, SCORM 1.2, and AICC", so I am not sure what Cornerstone is referring to when they say "SCORM CAM 1.3".

May I ask if you are finding the same behavior when you test your course in the SCORM Cloud, as it is the industry standard for LMS testing? You may also find this article to be helpful: How to Troubleshoot Your LMS with SCORM Cloud

Christie Pollick

Hi, Nina -- I appreciate your response, and since you finding the same behavior in the SCORM Cloud, it may be necessary for our Support Engineers to take a closer look to determine the source of the issue. I went ahead and created a support ticket for you (00783623), and you should receive a confirmation email momentarily. I will be sure to follow along with your case to share updates here for others who may benefit, as well!

Amy Tucker

I was able to find the fix for it and correct it.

It’s in the Player settings in Storyline – open the player settings (Player button at the top), then click the Other button in the Player settings window (gear icon at the top), and then deselect “Launch player in a new window (creates launch page)”.