I'm experiencing a really strange issue whereby a multiple choice quiz that I created has a shadow effect on the text of the correct answers only. Therefore, the correct answer is quite obvious. I also have the shuffle option turned on, and so the shadow appears on the correct answer no matter where it is. I have tried to remove the shadow effect by using the "clear formatting" option as well as toggling the shadow option for text.
How can I resolve this issue so that none of the text has a shadow?
Thanks in advance for any help you can provide!
Marty
P.S. I'm using Storyline 3, Update 10 3.10.22406.0
Thanks for reaching out, and I'm sorry this issue is coming up! I tried to replicate the shadow effect in the same version of Storyline and didn't come across it.
Have you tried re-creating the question to see if the effect still appears? Feel free to also share your .story file with our support engineers using the link below, and they can take a closer look!
Thanks for your reply. I did try to re-create new questions to see if the effect still appears, and it DOES. I've tried removing the shadow effect everywhere I could, and it still persists. I'm attaching the file. The issue occurs in both the Pre-Quiz in Scene 1 and the Final Quiz.
I clicked on one of the answer choices and then the Radio Button Format tab. There is a setting in there with a shadow selected. It seems to affect the text for that answer as well as the button.
Thanks for sharing your file! I noticed there were some Shadow effects applied at the slide master level for your question slides.
This could be affecting the radio buttons. If you remove these effects from both your question slide masters, does it help remove the radio button shadow formatting?
6 Replies
Hi Martin,
Thanks for reaching out, and I'm sorry this issue is coming up! I tried to replicate the shadow effect in the same version of Storyline and didn't come across it.
Have you tried re-creating the question to see if the effect still appears? Feel free to also share your .story file with our support engineers using the link below, and they can take a closer look!
Ren,
Thanks for your reply. I did try to re-create new questions to see if the effect still appears, and it DOES. I've tried removing the shadow effect everywhere I could, and it still persists. I'm attaching the file. The issue occurs in both the Pre-Quiz in Scene 1 and the Final Quiz.
Thanks in advance!
Martin
I clicked on one of the answer choices and then the Radio Button Format tab. There is a setting in there with a shadow selected. It seems to affect the text for that answer as well as the button.
Hi Martin,
Thanks for sharing your file! I noticed there were some Shadow effects applied at the slide master level for your question slides.
This could be affecting the radio buttons. If you remove these effects from both your question slide masters, does it help remove the radio button shadow formatting?
Ren,
Thanks again for your additional reply. That solved the issue, and made it much simpler than having to re-format each questions individually.
Best regards to all who replied!
Martin
Hi Martin,
Thanks for follow up on this and I'm glad that tip helped!
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