Corrupt file messages in Storyline

I'm getting messages on files that were perfectly fine and all of sudden now corrupt when I try to open them. I've already elevated this with a ticket to support, NO HELP THERE. I cannot believe how unstable this application is and the loss of work this is causing. I have back ups, but when I try to open them whether from a local drive or a network drive all of sudden one minute fine then corrupt. I feel like my organization has wasted their money on this application!

1 Reply
Leslie McKerchie

Hi Jacqueline,

Thank you for reaching out and sharing what you are running into with your project files.

I see that you are currently working with Georvy on our support team, so I encourage you to continue working with him. We do recommend working on a local drive (typically your C: Drive) with the software and all files.