Hi guys - has anyone ever seen one of their quiz slides corrupting like this? It has been beautifully designed... but my client is seeing the attached issue!
Sorry to hear about that behavior Ant, it certainly doesn't look good. Are you seeing the same thing when viewing the published output in those browsers or just your users? Have you looked at republishing and uploading to the LMS/web server again? I would then instruct folks to clear their browser cache to give it a fresh load of the course. If you'd like to share a link to the course and/or the .story file we're also happy to take a look you can upload here using the "Add Attachment" button.
I have seen it a couple of times mainly in chrome normally when I am swapping the course out a lot on my server during a review. Seems like Chrome's Cache gets confused. I would try elearning your cache.
It never fails I have to look up a word you use - but why in the world your autocorrect thinks you want to talk about a process that converts organic or fossil fuel based carbonaceous materials into carbon monoxide, hydrogen and carbon dioxide is beyond me! Learning something new every day though. ;-)
I wonder Ant if clearing the temp files of the browser solved this. I've had three different courses with users contacting tech support with screen shots just like yours. I will ask them to clear the temp files. (My issues are happening in explorer by the way.)
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It seems to be pulling in data from 2 different slides!
And it's happening in both Chrome and IE
Hi Ant,
Sorry to hear about that behavior Ant, it certainly doesn't look good. Are you seeing the same thing when viewing the published output in those browsers or just your users? Have you looked at republishing and uploading to the LMS/web server again? I would then instruct folks to clear their browser cache to give it a fresh load of the course. If you'd like to share a link to the course and/or the .story file we're also happy to take a look you can upload here using the "Add Attachment" button.
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I have seen it a couple of times mainly in chrome normally when I am swapping the course out a lot on my server during a review. Seems like Chrome's Cache gets confused. I would try elearning your cache.
"elearning your cache" ? That's a new one for me - perhaps clearing your cache. ;-)
My autocorrect is really dodgy on this Mac, I love the word ramifications but it normally swaps it to gasification
I meant clearing your cache (I am embarrassed to say I spelt it wrong again and it autocorrected).
I think it learns my common words as ramifications is now working.
:-)
It never fails I have to look up a word you use - but why in the world your autocorrect thinks you want to talk about a process that converts organic or fossil fuel based carbonaceous materials into carbon monoxide, hydrogen and carbon dioxide is beyond me! Learning something new every day though. ;-)
I think a lot of my stuff gets lost in translation.
It would help if I proof read and used punctuation. I expect my clients think that as well.
Sent from my iPhone
Too funny!!
Thanks for all the suggestions. WIll try and re-publish and see if that works :)
I wonder Ant if clearing the temp files of the browser solved this. I've had three different courses with users contacting tech support with screen shots just like yours. I will ask them to clear the temp files. (My issues are happening in explorer by the way.)
Hi Michael,
This discussion is a bit older, but I'd love to help if you're still running into issues.
Could you tell us a bit more about what's happening?
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