12 Replies
Ashley Terwilliger-Pollard

Hi Ant,

Sorry to hear about that behavior Ant, it certainly doesn't look good. Are you seeing the same thing when viewing the published output in those browsers or just your users? Have you looked at republishing and uploading to the LMS/web server again? I would then instruct folks to clear their browser cache to give it a fresh load of the course. If you'd like to share a link to the course and/or the .story file we're also happy to take a look you can upload here using the "Add Attachment" button. 

Ashley Terwilliger-Pollard

It never fails I have to look up a word you use - but why in the world your autocorrect thinks you want to talk about a process that converts organic or fossil fuel based carbonaceous materials into carbon monoxide, hydrogen and carbon dioxide is beyond me! Learning something new every day though. ;-) 

Ashley Terwilliger-Pollard

Hi Michael,

This discussion is a bit older, but I'd love to help if you're still running into issues. 

Could you tell us a bit more about what's happening? 

  • What version/update of Storyline are you using? 
  • How have you published your course, i.e., web, lms, etc.? 
  • Where are you testing the published output? What version of the IE browser are you using?