I have download a project from our company network for me to amend. Once i downloaded and tried to open the project i recieved the following error message:
"This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline."
I am sure the originator has the same version as me. I have tried moving the file to a non network drive and tried importing directly into SL. nothing works... need help please..
I'm sorry you're running into corruption issues when trying to open a Storyline 2 file! Just to confirm:
Have you tried downloading the file to your desktop and then opening?
What version of Storyline are you currently using?
Unfortunately, file corruption can be caused by several reasons, but I'd like to connect you with a support engineer who can take a look at your file and see if they run into the same issue.
Once you upload, they'll take a look and get back to you with what they find! Our support engineers are always happy to help and in the future, you can feel free to reach out here!
1 Reply
Hi Chris,
I'm sorry you're running into corruption issues when trying to open a Storyline 2 file! Just to confirm:
Unfortunately, file corruption can be caused by several reasons, but I'd like to connect you with a support engineer who can take a look at your file and see if they run into the same issue.
Once you upload, they'll take a look and get back to you with what they find! Our support engineers are always happy to help and in the future, you can feel free to reach out here!
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