Corrupt Storyline File

Nov 03, 2017

Is there a way to save a corrupt Storyline 2 file without creating it over again?

1 Reply
Ali Goulet

Hey Michael,

I'm sorry to hear about your corrupt file! There may still be a working version of your project in your temp files. Here's how to check: 

  1. Open this folder in Windows Explorer: %appdata%\Articulate\Storyline 
  2. Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop. 
  3. Change the file extension of the copy on your desktop from *.tmp to *.story. 
  4. Double-click the file to open it in Storyline.

File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes include:

  • Environmental (disk errors, power outages, improper shutdowns),
  • Viruses,
  • Failed Windows updates
  • File size (i.e., very large files have a higher risk of corrupting) 

Consider using the preventative measures described in this article to protect your project files.

Let me know how that goes!

This discussion is closed. You can start a new discussion or contact Articulate Support.