Course alignment issue on iPad

Oct 28, 2020

I have republish the course on Storyline 3 update 11 and while preview on iPad, black patch is on 3 sides (top, bottom and right) and the course is left align. However, it should be on only 2 sides either left, right or top, bottom and the course will be center aligned. when this course is previewing on Storyline 3 update 9, it is perfect and centered align. can some help on this issue?

1 Reply
Ren Gomez

Hi Rakesh,

Thanks for reaching out. I'm sorry that you ran into a bug we have reported in Storyline 3 where:
 
A chromeless player does not fill the screen on a tablet or in mobile mode.
 
We'll continue to keep an eye on it to evaluate how many customers are impacted and what impact it has on courses.
 
Here's some more detail about how we tackle bugs. I'm really sorry that I can't say when this issue will be fixed, but you're in the right place to stay updated on this bug's progress. 

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