Course Bookmarking?

Course Bookmarking?

Feb 08, 2021

I'm having a problem with a Storyline course I recently developed. The problem occurs when a user completes the quiz and exits the course from the results menu (without returning to the main menu) by just closing the browser window. If the re-open the course and click resume, it drops them right in the middle of the quiz. They are forced to re-complete the remainder of the quiz before they can access the main menu and review content.

I can't find any reason in the course settings it should be doing this. It's a pretty straightforward course with a quiz. Nothing fancy in the quiz settings. At least nothing I did intentionally!

Judy Nollet
Hero

3 years ago02/09/21 at 2:52 pm (UTC)

Hi, Will,

I recall hearing years ago that some LMSs didn't recognize the completion info when a user exited from the Results slide. That may be the issue for you.

The simple fix was to have people advance to another slide before exiting. To help ensure that, I'd add a note to the Success layer of the Results slide that told the user to click Next to record their score and complete the course. That last slide was either a quick summary or just a "Congrats, you're done!" message.
Another option would be to have a trigger on the Success layer that automatically advances to another slide (which could also include a message about passing).

As for resuming within the quiz: that sounds like the suspend (resume) data is too long for the LMS. That can happen with long and/or complicated courses, though mostly it's only a problem with SCORM 1.2, because that has a low limit for suspend data. (See: https://articulate.com/support/article/exceeding-scorm-suspend-data-limits)

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