Course not Completing

Hey Guys,

Having an issue with on of our courses. After completing the module its not giving the LMS a completed status, it still shows in Progress. Just to test I even lowed the slides that needs to be completed by 3 and still am not having any success. The structure is as follows:

Main Slide -> Lightbox (The lightbox contains the demonstrations and the bulk of the content)

Any thoughts on the problem? Let me know if you need more information.

Pauly

1 Reply
Christine Hendrickson

Hi Pauly!

Have you tested your course in SCORM Cloud? This would help us determine if the issue is Articulate related or if it's on your LMS's side. If you're using AICC content please take a look at the article below for testing information:

Articulate Support - Testing AICC content at SCORM Cloud

If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on.

If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team. 

The articles here and here may also help clear up common LMS issues.

Let us know how it turns out.

Thanks!