Hello, I'm building a number of Storyline courses to use in an Absorb LMS. They will feature clips of video periodically and of course audio. My first course isn't loading in Absorb and wondered if anyone has general tips or things to consider to optimize the file before I downgrade the video (assuming that is the issue). I'd anticipated that it may have an issue where the video automatically loads, but it doesn't even get to that point which leads me to believe it may not be the video. Suggestions welcome! Thank you, Anne
I'll have to defer to the community regarding specifics for Absorb, however I'm curious to know if it's an issue with the file or if it's LMS specific.
Have you tried uploading it to SCORM Cloud to see if the same thing happens there? If it doesn't, then that would indicate it's something happening within Absorb.
If you do see the same issues happening in SCORM Cloud, I'd love to take a look at your file and do a bit of testing. You can add it as an attachment right to a comment in this thread.
Thanks for reaching out here about this-- and Welcome to E-Learning Heroes! We're happy you're here 😄
You might also try loading a sample video file directly into the Absorb File Manager and testing the video playback from there. I've uploaded a number of mp4 videos directly into Absorb and have had good playback results on desktop and mobile devices thus far.
2 Replies
Hey Anne!
I'll have to defer to the community regarding specifics for Absorb, however I'm curious to know if it's an issue with the file or if it's LMS specific.
Have you tried uploading it to SCORM Cloud to see if the same thing happens there? If it doesn't, then that would indicate it's something happening within Absorb.
If you do see the same issues happening in SCORM Cloud, I'd love to take a look at your file and do a bit of testing. You can add it as an attachment right to a comment in this thread.
Thanks for reaching out here about this-- and Welcome to E-Learning Heroes! We're happy you're here 😄
You might also try loading a sample video file directly into the Absorb File Manager and testing the video playback from there. I've uploaded a number of mp4 videos directly into Absorb and have had good playback results on desktop and mobile devices thus far.
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