8 Replies
Alyssa Gomez

Hi Eitan!

The play button is something we would expect to see in Chrome or Safari, and I shared more information on that in your other thread here. 

However, you mentioned you're seeing this play button in Firefox, as well. A few other folks have also run into the "play" button in Firefox recently, and our team is looking into that behavior, since Firefox hasn't implemented the same autoplay policies yet. We'll keep you posted on that!

Eitan Teomi

Thanks, yes I definitely see it in Firefox too but only in this one course I'm working on right now..

The course does have media (audio) and one video on the first slide. But even when I remove that slide with the video and re-publish, I still see the play button in both Chrome and Firefox.

 

Thanks for any other feedback on this.

 

Eitan

Eitan Teomi

I will do it later on today. I will have to rebuild it because in the meantime, I followed some of the suggestions here for a workaround and I was able to bypass this issue by adding a new initial slide that has no media in it. I basically created a company logo slide with a button that says "Start".

This actually did 2 things:

1 - the first slide now has no audio/video
2 - it forces user interaction (pressing start) so it "satisfied" what the browsers are looking for...

I will post both versions on Review and post a link here a bit later.

Thanks,

Eitan

Crystal Horn

Hey Eitan. I'm excited to let you know that we just released update 17 for Storyline 360! It includes new features and fixes - check them all out here.

One of the fixes addresses an issue where in HTML5, the course does not automatically play in Firefox when audio or video is added to the first slide.

Here’s how you can update Storyline 360 to take advantage of everything the latest release has to offer. Let me know how you make out!