Course published to html5 but playing in Flash player

Hi Tess 

Thanks for posting your question! When you publish your Storyline 2 course and select the HTML5 option what happens is it publishes to BOTH Flash and HTML5. If you open up the output folder and look at its contents, you'll notice a Flash version of the course and a story_html5.html version as well. When you upload this folder, with both a Flash and HTML5 vesion, what happens is that if  a learner views your course on a device that support Flash (such as a desktop web browser), they'll see the default Flash version of your course. On the other hand, with the HTML5 option selected at publish, if learners view the course on a mobile device that doesn't support Flash, they will automatically be redirected to the HTML5 version. 

Here's more information about publishing with Storyline 2: https://community.articulate.com/series/articulate-storyline-2/articles/publishing-a-course-for-mobile-devices 

If you want your client to view only the HTML5 version, send them the direct link to the story_html5.html version and it should launch it in the HTML5 version in their browser. 

Hope this helps! :)

Perfect response, thank you very much Nicole :-)