Course quiz seems locked on second attempt

May 12, 2015

Hello I have created a course with an assessment that has unlimited attempts. If I fail the first attempt and try to take the second attempt, I am unable to click on any answer options. It almost seems like the question is locked and is not taking a response.Does anyone know why this could be happening?

18 Replies
Terry Coe

Hi Lindsey,

What I am seeing is that if you move your retry button to the failure layer, it automatically deselects the ability to retry the quiz from the menu.

So what I did was remove the button from the failure layer and reselected the "Allow user to retry quiz" option in the options menu.  I then saved it. See if this works for you.

I am happy to help. I found that if I am trying to help others, I learn better myself. So technically you are helping me out.

Ashley Terwilliger-Pollard

Hi Lindsey, 

In some cases, you may find that the publishing process hangs in Articulate Storyline, or there may appear to be no progress at all. This is an erratic issue, and we're working with affected users to fix it.

In the meantime, we've improved the publishing process in the latest Storyline 2 update 5. If the publishing process hangs for you, install the latest update and try again. If it persists, send us your Storyline log files for review. See below for details.

Please let us know if you need anything else. 

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