Hi, we have rolled out a course and one user has come back with a score of 116%? The course contains one quiz at the end consisting of 12 questions. All 12 questions are selected in the Slide Results screen. Can anyone shed any light as to how this happens and if it could happen again?
The LMS is SuccessFactors and there are hundreds of people using the course - cant replicate and tried Scorm cloud. I have heard issues about this on SL before - what options / resolutions are there?
I know that I've seen a similar conversation here and it was only happening in the LMS and was not able to be replicated in SCORM Cloud, so I do not have a solution to share with you.
Is there anything in common with the people that are experiencing the issue? Is it a re-try, is there environment similar, have you reached out to SuccessFactors?
we had a similar issue. Some of our courses use quiz slides throughout the content that we don't want included in the final grade score, then we have a graded quiz at the end.
In some (not all) instances if we had to edit a file and republish, SL would automatically add a checkmark against the 'non-graded' quiz question in the list to be included in the results. We now have that as an item on our checklist before publish to re-check.
Thanks for your reply. We don't have any quiz slides throughout but we do have a pre test at the start which is a separate set of questions and result slide.
Are you also combining those results slides (for your pre test and the end set of questions) to have an overall score/result? If it also didn't occur at SCORM Cloud, it may be how the LMS is reading those extra results and adding to the 100% score based on that.
8 Replies
Hi Luke,
Would you be able to share your .story file so I can have a look at how it is set up?
The material is highly confidential so I can't share the material.
Hi Luke!
How are you publishing and sharing the material? Is this in an LMS? Are you able to replicate in SCORM Cloud or is the issue limited to your LMS?
If you need to share your file privately, you may do so here.
The LMS is SuccessFactors and there are hundreds of people using the course - cant replicate and tried Scorm cloud. I have heard issues about this on SL before - what options / resolutions are there?
Hi Luke!
I know that I've seen a similar conversation here and it was only happening in the LMS and was not able to be replicated in SCORM Cloud, so I do not have a solution to share with you.
Is there anything in common with the people that are experiencing the issue? Is it a re-try, is there environment similar, have you reached out to SuccessFactors?
Hi Luke
we had a similar issue. Some of our courses use quiz slides throughout the content that we don't want included in the final grade score, then we have a graded quiz at the end.
In some (not all) instances if we had to edit a file and republish, SL would automatically add a checkmark against the 'non-graded' quiz question in the list to be included in the results. We now have that as an item on our checklist before publish to re-check.
Thanks for your reply. We don't have any quiz slides throughout but we do have a pre test at the start which is a separate set of questions and result slide.
Sent from my iPhone
Hi Luke,
Are you also combining those results slides (for your pre test and the end set of questions) to have an overall score/result? If it also didn't occur at SCORM Cloud, it may be how the LMS is reading those extra results and adding to the 100% score based on that.
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