Course taking a long time to load

Sep 11, 2020

Hi, 

I have just created my course in Articulate 360 and some slides are taking a long time to load when I am reviewing in review 360 and worried this will be the same once I publish it onto the LMS. 

Please advise.

3 Replies
Sam Hill

Hi Lynne, the speed of the content loading can be affected by several factors including size of media in the project (video, audio, images), your own bandwidth and I think geographic location may have an impact when using Review 360. Here in Australia, I find the Review 360 servers very slow, and they are a poor advertisement for how content will perform once deployed to a clients system.

Start by looking at your course, are assets using the correct compression (jpg, video, audio). You can tweak those settings the publish options.

Storyline does a pretty bad job of compressing PNGs graphics and so if you continue to experience problems, it could be worth checking the size of the PNG files after your course is published. If they are problematic, it is worth running them through a service called TinyPNG (https://tinypng.com/) it can take several megabytes off the size of a projects. I hope Articulate look at this problem sometime soon.

As soon as you possibly can, see if you can preview the module on the clients system to see how it performs.

Mark Lentz

I had the problem Sam mentions with pngs -- in particular, because i was putting of of the characters, which was rightly a png, over an jpg office background -- then when I looked at the output, it made for two very large pngs being output, each time I did things.  As an alternative to running TinyPNG after your course is published, I decided to merge each of my character/backgrounds into one file (which you can do in Storyline, just select both, right-click, and "Export Picture" as a jpg), then reimport it as one jpg.  Jpgs export at a reasonable size.

Lynne Crawford

Hi thankyou for the reply

Sorry still new to eLearning and publishing.  

running them through a service called TinyPNG (https://tinypng.com/) it can take several megabytes off the size of a projects

Would I do this by opening the scorm file and doing it to the asset folder or can I check the size of graphics in Articulate Storyline? 

Thankyou 

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