Course Will Not Achieve Completed Status
I have a course that will not go to a Completed status in my LMS (Cornerstone) or in the SCORM Cloud. I am publishing in SCORM 2004, 3rd Edition as recommended by Cornerstone, and I am reporting the status as Completed/Incomplete.
Unfortunately, I cannot attach the course, because it contains proprietary information, so I will try to describe what I am doing the best that I can. I am tracking using a quiz result, and that results slide calculates the results for four other results slides. (I have questions for four learning objectives, each with its own results slide, in order to provide remediation by allowing learners to view content only for portions of the course that they have not already mastered.) I have selected the option "User must pass each quiz."
The course reports the score to the LMS correctly, but the status never changes to Completed. I have tried combining points from each quiz instead of requiring the user to pass each quiz, but that did not work. I have also tried creating a separate results slide to operate in the background that calculates results for all of the questions in all of the quizzes and tracking using that results slide, but there were two problems with this approach:
- It didn't work (the course still didn't mark as complete)
- Each question slide can only be tracked on one results slide, so my individual results slides were no longer associated with any questions, which made remediation impossible.
I'm not sure what else to try, so I would appreciate any assistance anyone can offer. Thank you!