Course won't load/ only player visible
Mar 14, 2017
By
chris fuller
Hi all, Please help!
I have created many courses in the past and published for the web. I am about to leave my last role and want to share these courses as part of my portfolio. I have taken the published files and tried to launch (using story.html) from a different desktop (to the one i created the courses on) and the background to the course loads but nothing else (see attached). I have tried all the other output files but to nothing works :(
I have tried uploading to Tempshare but a similar issue (no content, just the player)...Do i need to save images somewhere differently?
I cannot work it out
PLEASE HELP :(
3 Replies
Hey there Chris! Thanks for letting us know you tried uploading the content to Tempshare--you're one step ahead of me! We don't recommend testing published content locally since it can cause all kinds of issues, so I'm glad to hear you use Tempshare to test content that was published for Web.
Would you be able to share your file with me so I can take a look around? Or if you'd prefer, you can share it privately with our Support Engineers over here.
Hiya, thanks for the response! Fixed the issue... basically moved my
articulate projects folder to my desktop to stop the route to the file
including "cached" and saved all images in the same folder again...all
worked perfectly 🙂
Yay, so glad you found a solution! :highfive:
Thanks for coming back around to let us know you're back up and running. :)
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