2 Replies
Alyssa Gomez

Hi Haidee! Thanks for reaching out, and I'm happy to help! You are more than welcome to submit your file to our Support team through the link Wendy shared. Also, I wanted to get a few more details from you to see if I can pinpoint the problem:

  • What version of Storyline are you using?
  • Did you publish for Web, LMS, or something else?
  • Where is the published file hosted?
  • What browser did you use for testing?