Courses are not playing correctly in Chrome

This issue just started this week so I'm not sure if it's a Chrome setting but seems like it.  When I click on the story_html5 file to launch a course, I see the course frame, menu and navigation buttons but no content on the screen.  The audio files play too.  This is happening on old and new Storyline files



1 Reply
Ashley Terwilliger

Hi Nancy, 

When you use Google Chrome 44 to view Articulate Storyline HTML5 output, you may find that slide content is missing.

To avoid this issue in new courses, we added HTML5 support for Google Chrome 44 and later in Update 6 for Storyline. Install the latest update, then publish your courses.

To fix this issue in published courses, run the Articulate Updater for Chrome to automatically scan and update your course files.