As many of you may know, Mexico City experienced a terrible earthquake two days ago... Our office collapsed with our computers and servers.. the building was declared as "total loss"... My concrete question is: Is there any way to download the .story file from the course uploaded to the Review app?
Thanks in advance for your replies. Best regards to all of you...
Valeria Castro / Palacio de Hierro / Virtual Campus team
I'm so sorry to hear that you and your team were impacted by the earthquake, and I hope that everyone is safe.
Unfortunately, there isn't an option to pull the .story file from Review - as the files that are edited and published are stored locally first and then it's the published output that is uploaded to the Articulate server.
If there is anything else you need or that we can do to help, please don't hesitate to reach out. Our team monitors the E-Learning Heroes forum and you can always connect with our Support Engineers here.
Stay safe, and know that you're in our thoughts. ❤️
1 Reply
Hi Valeria,
I'm so sorry to hear that you and your team were impacted by the earthquake, and I hope that everyone is safe.
Unfortunately, there isn't an option to pull the .story file from Review - as the files that are edited and published are stored locally first and then it's the published output that is uploaded to the Articulate server.
If there is anything else you need or that we can do to help, please don't hesitate to reach out. Our team monitors the E-Learning Heroes forum and you can always connect with our Support Engineers here.
Stay safe, and know that you're in our thoughts. ❤️
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