Courses displayed in very small size using Chrome on Android Tablet ?

Dear all,

Our courses published with SL2 are displayed in a very small size on a Android tablet (Galaxy Tab 2). It is like if they were on a mobile phone... They will only resize correctly after turning the tablet upside down.

Suprisingly, the courses can be played normally with the default Android browser.

Did we miss something ?

Thank you for your help.

16 Replies
Quentin Hua

Thank you Ashley.

So Android 4.2, 4.3 and 4.4 are winners! No matter the version of Chrome (?)

Any other test from the community is very welcome! Especially to confirm (or not) the issue with Android 4.1.

PS : Screenshots above are the 4th course in the list, Leslie's screenshot is the 3rd course (my bad).

Quentin Hua

My colleague's ASUS tablet is Android 4.1.2 / Chrome 39.0.2171.93.

To summarize :

KO : Android 4.1.1 / 4.1.2
OK : Android 4.2 / 4.3 / 4.4.2

If some has Android 4.1.x, please help us using Leslie's account:

http://demos.icus-elearning.com

login: leslie.mckerchie
pwd: icusleslie

Thank you all!

Jennifer Johnston

I have a very similar problem with Chrome. I have courses loaded into Moodle as SCORM packages. Via Chrome, the course initially shows very small, until I expand and then collapse the "menu" provided within Moodle. Then the course displays full size. It looks just like the images Quentin provided above. Via IE, this is not an issue and the course initially displays full size. Chrome Version 39.0.2171.95 m (64-bit)

Ashley Terwilliger

Hi Quentin,

So I was discussing this with a few other members of our team, and it seems there is a known issue right now with Moodle that the content is being displayed in a frame that is small. Essentially Storyline can only display the content in the frame we're given, and in this scenario it looks to be a iFrame that is 150-pixel high. You could do a bit of additional testing to confirm this by loading the course to SCORM Cloud and then viewing to see how it behaves outside of Moodle. 

Jennifer, 

It sounds like your issue is connected to a known bug in Google Chrome as detailed here in Chrome's bug base. 

Quentin Hua

Happy New Year!

So, we tested the course on another Platform and did not find the small display issue (even though the course did not launch automatically and showed a big play button).

It sounds to be definitely a Moodle issue with Android 4.1 and below (but not an issue with 4.2 and above ?)

Is there also a way to have the course launched automatically and not showing the big (and ugly) play button as it were a video?

Thank you.

Ashley Terwilliger

Hi Quentin,

I'm glad you were able to test on another platform and narrow down where the display issue is. 

There is not a feature in Storyline to force the courses to autoplay or remove the launch page that you may be seeing in the HTML5 content, although there may be some community generated methods shared here in the forums.