Courses No Longer Work After Subscription Ends?

Mar 14, 2019

Is it true that courses no longer function properly if the subscription to Articulate 360 ends? I've got a customer who says they need someone with an active Articulate 360 account to re-publish their courses since their subscription expired. So does that mean I also need to keep my subscription going forever for the courses I publish for them?

1 Reply
Ashley Terwilliger-Pollard

Hi Schmoe, 

When you cancel your subscription, Storyline 360 will stop working. Here's how to uninstall it.

You won't be able to create, open, edit, or publish courses. So, be sure to publish courses that you want to keep before your subscription ends! 

Storyline 360 project files can't be opened with Storyline 1 or 2, but they can be opened with Storyline 3, unless they have features that are exclusive to Storyline 360.

After you cancel, learners will still be able to view published Storyline courses that you host on your own web server or LMS.

You won't be able to manage your Review 360 content items after canceling, we'll keep your online data intact for at least six months. This means that anyone who has direct links to your content items will still be able to view them and post comments.

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