I have a few eLearning classes that I've built, and for some reason we're seeing a trend that users cannot be marked as complete in our LMS. The courses seem stuck at the end. Any ideas?
Do you have any optional slides like a glossary or instructions that are off in their own scene? If so, that is probably the source of your incompletes. If a person does not visit the optional slides, then they have not visited the total number of slides.
One course I built had an optional Instructions slide in a separate scene (lightboxed). To get this is show Completed, I decreased the number of slides that had to be visited by 1 and it worked. This did leave the remote possibility that a learner could visit the optional slide and miss one of the required slides, but we felt the possibility of this happening was small. If you have a bunch of optional slides, then this may not work.
I am thinking that there may be a way to use the Blank Results slide instead that can only be reached if you have visited required content. Has anyone tried this?
Dear Ashley, I just read your suggestion to report completion based on visiting a specific slide. Now I'm wondering what exactly the advantage of this method is compared to using a complete course trigger and tracking completion using that trigger. Thank you for your help! Kerstin
This thread is a bit outdated as we've changed the completion methods in Storyline 360 since Ashley's post. Are you finding your courses aren't logging completion in an LMS?
The course completion trigger in Storyline 360 is used to send a status update to your LMS when learners perform a specific action or reach a certain point on the timeline. It's a more cohesive way to send completion statuses to an LMS rather than the previously recommended method from Storyline 1.
6 Replies
Hi Maria,
How are you triggering completion in your courses?
Is it via slides or result slide also which version of scorm are you using?
Really need this to be able to help, Ideally if you could post the story file too (but know that may not be possible)
Thanks James
Thanks James!
I can't post the file here because it is proprietary, but here are some details that might help:
1) I do tracking via slides completed, and have set this to a lower level, but still see the issue persist.
2) I am using SCORM 1.2
Thanks for reaching out!
Hi Maria,
Do you have any optional slides like a glossary or instructions that are off in their own scene? If so, that is probably the source of your incompletes. If a person does not visit the optional slides, then they have not visited the total number of slides.
One course I built had an optional Instructions slide in a separate scene (lightboxed). To get this is show Completed, I decreased the number of slides that had to be visited by 1 and it worked. This did leave the remote possibility that a learner could visit the optional slide and miss one of the required slides, but we felt the possibility of this happening was small. If you have a bunch of optional slides, then this may not work.
I am thinking that there may be a way to use the Blank Results slide instead that can only be reached if you have visited required content. Has anyone tried this?
Jill
Hi Maria,
What LMS are you using to host your content? I'd suggest to begin by reviewing the troubleshooting steps here on reporting and tracking in your LMS.
You may also want to look into reporting completion based on visiting a specific slide, as Jill mentioned, if there are a lot of optional slides the user may not see all required elements.
Dear Ashley, I just read your suggestion to report completion based on visiting a specific slide. Now I'm wondering what exactly the advantage of this method is compared to using a complete course trigger and tracking completion using that trigger. Thank you for your help! Kerstin
Hello Kerstin!
This thread is a bit outdated as we've changed the completion methods in Storyline 360 since Ashley's post. Are you finding your courses aren't logging completion in an LMS?
The course completion trigger in Storyline 360 is used to send a status update to your LMS when learners perform a specific action or reach a certain point on the timeline. It's a more cohesive way to send completion statuses to an LMS rather than the previously recommended method from Storyline 1.