Courses Not Registering Completed
Mar 05, 2014
Here's the skinny. I'm publishing AICC formatted learning modules with built in quizzes, loaded on a networked server, and launching through SuccessFactors Plateau LMS using Internet Explorer 8. LMS users call in with reports that their learning is not recorded when they complete the module and quiz. I am able to complete these modules proxying through using a group of test users. I can also complete learnings on my own user profile.
I cannot replicate the completion error on the live server, and have ruled out my publish settings. Is there anything else I should consider?
38 Replies
Hi Kara,
I don't test a lot of AICC courses, but I think I ran into a similar issue a bit ago, and ended up only having to change the .au file and then loaded it to SCORM Cloud. Can you try that method as well and let us know how it behaves?
Hi Ashley,
I only made the .au file change and it didn't work on the SCORM Cloud.
I'm having a similar issue with courses published to Sum Total LMS, even when there aren't any test questions. It seems almost random but does, I think, have something to do with the amount of time spent in the course. So if a person stops the course and then restarts it where they left off, it just shows 'in progress'.
When you do have test questions in a course, do you have to have a results page in order for it to show their testing results in the LMS?
I also tried the SCORM Cloud site but after uploading and trying the link, I get some Apache page and the course never loads.
Janice!
Do you have a .story file that we could take a look at?
This is the screenshot.
Sure. It's a bit large so I've added the zipped version.
Hi Janice! Looks like it may be something internal. I did upload your published zip file that you shared here and it looks good on my end. Do you have an issue with my link:
https://cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=f81e9260-9916-4ce3-b847-edc32884cd10
No, it worked fine from your site. Have you heard of others having problems with Sum Total LMS?
I must have missed your first post, so let me back up.
Articulate Storyline communicates course completion to a learning management system (LMS) as soon as the learner meets the completion requirement. See this article for more information.
So, you are getting a completion in SCORM Cloud, but not in your LMS?
Here is the information for publishing to LMS and we have some common troubleshooting tips here. Have you tried a different reporting option?
This just saved me - thank you Joshua!!
--moe
Glad to hear it Moe! Thanks for popping in to share.
Hello Heroes!)
Look here:
var player = GetPlayer();
var scoreTotal = player.GetVar("TotalRes");
scoreTotal = parseInt(scoreTotal);
function findLMSAPI(win) {
if (win.hasOwnProperty("GetStudentID")) return win;
else if (win.parent == win) return null;
else return findLMSAPI(win.parent);
}
var lmsAPI = findLMSAPI(this);
SCORM2004_SetScore(scoreTotal, 100, 0);
lmsAPI.SetScore(scoreTotal, 100, 0);
SCORM2004_CallSetValue("cmi.completion_status", "completed");
SCORM2004_CallSetValue("cmi.success_status", "passed");
SetStatus("passed");
Source >>
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