Courses Unresponsive For Some Users (Chrome and Firefox)
I have a bit of a puzzling issue where courses are becoming unresponsive for some users in Chrome and Firefox.
What's puzzling is that the courses work fine until the user clicks on another tab, window, or an entirely different display. When they come back, the course is unresponsive and frozen.
It's worth noting that this is happening for SL2 and SL360 content.
In all cases, we're targeting Flash first with HTML5 backup—these users are definitely seeing the Flash version of the output—and the prolonged death of Flash as we move towards 2020. I know that Chrome had implemented a "disable non-critical flash components" feature a year or two ago, but this really feels like it's a hardware limitation.
Any thoughts or insight from the community?