Crashing during Preview
Oct 13, 2017
The company just pushed an update to the PCs and ever since then using Storyline has been problematic. Constant crashing during preview. We can see a preview but as we navigate the course it will crash.
- We're running Windows 7.
- We've given flash the proper access to the folder.
- Doesn't matter if it's a local file or network file.
- SL2.
- We've also uninstalled and reinstalled SL.
Suggestions?
2 Replies
Anyone?
We think we've narrowed it down to a .net issue (looking at the log) but rolling back .net didn't fix it.
Across different files I assume as well Michael?
It looks like issues reported via support case were system specific, so you are welcome to share logs with our support team here if you need a hand.
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