Crashing when trying to add a condition

Dec 09, 2020

Hi all, has anyone had problems with the programme crashing when you try to add a condition using SL360. Mine is doing it every time! 

1 Reply
Ren Gomez

Hi Stuart,

Thanks for reaching out, and I'm sorry to hear that! A few questions to dig deeper into:

  • Are you experiencing this in one file or multiple?
  • Is there a certain trigger where adding a condition causes the crash?
  • What version of Storyline are you using?

To start, I recommend doing a quick repair of Storyline to see if that fixes the issue. If you continue to see it come up after repairing, share your .story file with us using the link below, and our team can lend a hand.

SHARE YOUR FILE WITH US!