Hello, I am having a problem when I am trying to do a 'record screen' slide. When I click the red dot to start the recording, I loose the control panel and am unable to stop the recording, so have to close my computer. I have not had this problem previously, is anyone else having this problem? Does anyone know what may be causing this? Many thanks for your help with this. Regards Linda Welch
Happy to help here! It sounds like you may be recording a full-screen. Your control panel will automatically disappear to not distract you from what's being recorded on the screen.
When that happens, feel free to use the ESC button when you're done recording, and Storyline will automatically save your work.
If you prefer to keep the control panel, resize your recording area smaller than full-screen, and it should stay in place. Hope this helps!
I try to do the recording and this was working but I miss my voice... I though that i can hear what i was saying during the recording. But I only can see the steps and the boxes but no my voice. I that possible to do that?
Thank you for this, I will try this. I think this will work, it is just the controls disappear. This should solve it, thank you
However, another problem I am having is similar. When I go into the Player, the file is freezing and I am unable to do anything with it or close it. Is this a known problem, or something I am doing, this has happened two or three times for me. Thank you for your help. Regards Linda
May I ask if you are working on a network drive? The reason I ask is that working on a network drive can cause erratic behavior to occur. This could lead to possible file corruption as well as corruption with course assets. For more details on this, please feel free to check out this guide:
4 Replies
Hi Linda,
Happy to help here! It sounds like you may be recording a full-screen. Your control panel will automatically disappear to not distract you from what's being recorded on the screen.
When that happens, feel free to use the ESC button when you're done recording, and Storyline will automatically save your work.
If you prefer to keep the control panel, resize your recording area smaller than full-screen, and it should stay in place. Hope this helps!
Hi together,
I try to do the recording and this was working but I miss my voice... I though that i can hear what i was saying during the recording. But I only can see the steps and the boxes but no my voice. I that possible to do that?
Thank you!
Anna
Thank you for this, I will try this. I think this will work, it is just the controls disappear. This should solve it, thank you
However, another problem I am having is similar. When I go into the Player, the file is freezing and I am unable to do anything with it or close it. Is this a known problem, or something I am doing, this has happened two or three times for me. Thank you for your help. Regards Linda
Hi Linda,
Happy to help here!
May I ask if you are working on a network drive? The reason I ask is that working on a network drive can cause erratic behavior to occur. This could lead to possible file corruption as well as corruption with course assets. For more details on this, please feel free to check out this guide:
If that doesn't match the current setup you are using, please let us know!
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