I am working with a vendor who recently sent me a zipped storyline package to be placed on our LMS (cornerstone). When we tried to upload it, we received the following error: "Critical Error - No valid files encountered". I then loaded the same package onto scormcloud and it worked fine. Any suggestions?
Hi there, Adam. I'd find out from the course author what the exact publishing format was, and then share these details with Cornerstone On Demand support to see why those files won't upload to their platform.
2 Replies
Hi there, Adam. I'd find out from the course author what the exact publishing format was, and then share these details with Cornerstone On Demand support to see why those files won't upload to their platform.
Let us know what you find out!
I did. It looks like they used Tin Can. I have asked them to repackage as a scorm file. Fingers crossed.
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