Cue point on video timeline issues
I have a slide with multiple layers. Users click on the base layer to open a layer which plays a video. At cue points along the video timeline the video pauses and another layer appears asking a question (trying to replicate the interactive video feature available in Captivate). Once the question is answered, the layer closes, the user is returned to the video layer and the video plays until the next cue point, and another layer is displayed. This all works great in preview, and 360 review.
My issue is once this is published to my LMS. The timing of the cue points is no longer the same- question layers are appearing AFTER they should, and in some instances the final layer doesn't appear at all before the video ends.
Any help or suggestions on how to troubleshoot this is appreciated!!