Hi. I am having trouble with a short prototype I built. It works on the iPad, but not my iPhone. I can't get the Begin button to work. Works on PC and iPad. The iPhone seems to freeze.
Happy to help dive in here! I reviewed the course on an iPhone 7, and after publishing to SCORM Cloud, I was able to click on the Begin button. I am attaching a video of what I see to this comment.
In regards to the mobile device, could you share the iOS and the version of Safari you are using?
This issue is related to the iOS using. I have a course with the same behaviour. Newer iPads with iOS 14 or 15 work fine...older iOS below 13 ignore clicks on hotspots. Had to rebuild the complete project to get it working.
2 Replies
Hi Joshua,
Happy to help dive in here! I reviewed the course on an iPhone 7, and after publishing to SCORM Cloud, I was able to click on the Begin button. I am attaching a video of what I see to this comment.
In regards to the mobile device, could you share the iOS and the version of Safari you are using?
This issue is related to the iOS using. I have a course with the same behaviour. Newer iPads with iOS 14 or 15 work fine...older iOS below 13 ignore clicks on hotspots. Had to rebuild the complete project to get it working.