Having an interesting (any annoying) issue with my custom feedback layers. Storyline keeps automatically adding the following triggers (see image below) to my feedback layers. I delete them and then they keep getting generated. Help! THANKS!
Is this a quiz slide, if so which type (Multiple choice, True/False, etc.)? Or is this a freeform quiz slide? Is there a slide master for those feedback layers, maybe?
Also, when you delete the triggers, when do they re-appear? When you leave the slide, and return to it? When you close the project and re-open it?
I'm trying to re-create the issue to help you figure it out! Thanks!
I have this happen often on a freeform quiz template regardless of type. It always happens when I'm using custom navigation by assigning the "Submit Interaction" trigger to a custom button and not the default Storyline button. Once I have everything in place and the quiz functions properly and as long as I don't edit the quiz, it works fine. However, if I edit the question and change anything (shuffle, attempts, etc.), then save and exit, two new triggers are added - Jump to and Hide Layer when Timeline Ends.
It's an issue that I see is still with our QA team, but if there are any additional updates we'll share the information here so you'll want to subscribe to the thread to receive any updates and notifications via email.
8 Replies
Hey Tim!
Is this a quiz slide, if so which type (Multiple choice, True/False, etc.)? Or is this a freeform quiz slide? Is there a slide master for those feedback layers, maybe?
Also, when you delete the triggers, when do they re-appear? When you leave the slide, and return to it? When you close the project and re-open it?
I'm trying to re-create the issue to help you figure it out! Thanks!
Nicole
Sorry for not responding so quickly! I'm not sure what I did, but the issue stopped. Thanks anyways.
Tim
Thanks for the update Tim!
Hey Tim,
I have this happen often on a freeform quiz template regardless of type. It always happens when I'm using custom navigation by assigning the "Submit Interaction" trigger to a custom button and not the default Storyline button. Once I have everything in place and the quiz functions properly and as long as I don't edit the quiz, it works fine. However, if I edit the question and change anything (shuffle, attempts, etc.), then save and exit, two new triggers are added - Jump to and Hide Layer when Timeline Ends.
Hi Kevin,
I did a bit more digging, and the issue of the reappearing triggers is something that has been reported to our QA team.
Hi there
I have the same, annoying, problem. I hope they will fix this issue soon!
This same issue is happening to me each time I make a change to the slide. It is annoying and time consuming.
Hi Helene,
It's an issue that I see is still with our QA team, but if there are any additional updates we'll share the information here so you'll want to subscribe to the thread to receive any updates and notifications via email.
This discussion is closed. You can start a new discussion or contact Articulate Support.