Custom Marker Callouts Won't Fully Display

Oct 13, 2020

I made several custom markers (on a layer) in Select State. Some of the callouts sit on top, others do not. The other Markers interfere. I have set "arrange on top" - some display and a few others will not. 

Thoughts? Thank you ---

4 Replies
Terra C

I think it's the layers on the timeline -- I have all positioned so that when Selected State they are displayed.  The "one" is a problem.  Perhaps there is a very easy solution that I am not seeing, but what I'm doing is creating a new layer so that when this object is selected it moves to a new layer and displays just this one callout --

Ren Gomez

Hi Terra,

Thanks for sharing that screenshot of what you're experiencing! Markers by default will hide the callout being displayed when another one is selected. Are you seeing this issue where the markers are on top of the callout all within the same layer?

Are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with our support engineers. We'll delete it when we nail down what's going on!

Terra C

Hi Ren, as mentioned, these are custom Markers --- The marker is an actual Png and then I created my own callouts and placed in Selected State.  Yes, they are all on one layer --- and "wipe" animation when clicked.  So I think that is the problem because one of them does not display properly.  I've remedied it --- What I did for that "one" is just have it open on a new layer.  When it is clicked, it then closes  to the previous layer -- Maybe that is not the most efficient, but it works for me  --- thank you.

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