Customer care service help
I'm new to this industry. one of my friends asked to help this, I don't know about this, can anyone please help me.
Present a set-up – customer calling to Customer Service
Their interaction – dialogue
Present it in the most engaging manner
Add relevant triggers/layers/interactivities to suit the content
Let customer give details of the item ordered
Finally, resolve the customer issue, inform them that their package is on track.
Wrap up as happy customer conversation.
List out assumptions on the 1st screen of your sample.
Thanks for your support.