Customer Course Player

Dec 21, 2016

I am using a customer course player that was developed by someone else. Long story, but I am unable to contact that person. This customer player is in the Master slide as a layer and has all kinds of controls.

1. When using layers, the "previous and next" controls do not appear. I can only use a layer from the main base.

2. On the base layer, when I set a variable to true, then create a trigger to move another object once the variable is true, it doesn't work.

Is this something I need to pose to the support people?

Thanks,

Norma

9 Replies

maxime favero

over 7 years ago12/21/16 at 3:33 pm (UTC)

1. does your button are activated on your slide properties?
did you check the function and if there is shit variable?

2.what is the dafault value of your variable?

Norma Kaplan
Author

over 7 years ago12/21/16 at 3:57 pm (UTC)

Thanks for your response, I will check these out.

Leslie McKerchie
Staff

over 7 years ago12/21/16 at 4:08 pm (UTC)

Hey Norma - would you be able to share the .story file here for us to take a look at? That may help in better understanding :) If you cannot share here in the forums and wish to share with "the support people", you can share privately here :)

Norma Kaplan
Author

over 7 years ago12/21/16 at 4:19 pm (UTC)

Leslie - thanks for getting back to me. I will share with support privately. I need to recreate some of the situations. I had taken them out when they didn't work. Thanks.

Leslie McKerchie
Staff

over 7 years ago12/21/16 at 4:31 pm (UTC)

Sounds great Norma :) When you get that submitted, feel free to pop in here and let me know and I would be happy to follow along as well.

Walt Hamilton
Hero

over 7 years ago12/21/16 at 4:34 pm (UTC)

#2. Using the value of the variable to move an object depends on what action you use to initiate the trigger. Most interactions of this type fail because there is no action to initiate the trigger. Use "When variable changes", or "When user clicks" or "When timeline reaches", then add a condition "If value of variable = True".

Those are all actions that happen and are reliable means of firing triggers.