Customizing Incorrect Feedback

Hi Articulate Community!

     In order to improve the learner experience, I would love to customize the incorrect feedback in quizzes for each answer depending on which incorrect answer the user selects.   By default the very same incorrect answer is given no matter which incorrect answer the users selects.  I think if the feedback could be customized for each individual incorrect answer, that would be great. 

Has anyone figured out a work-around to make this possible?    I was thinking it might be something with layers, I just haven't figured it out quite yet. 

Thank you!

Alicia B. 

3 Replies
Dave Cox

I've had several discussions about customizing feedback for incorrect answers, and it certainly is doable. Probably the easiest method would be to put your feedback on the incorrect layer, and then set up states to handle each incorrect response.  If you are using multiple choice, it is pretty easy to set up triggers to provide the correct feedback.

From a learning prospective, I think it is important to remember to emphasize the positive, or which objective each question relates to. It is always best to focus on the correct answer rather than the incorrect answer, and on what you wanted the student to learn from the objective that your question relates to. You want your user to learn the correct behavior, not the incorrect. For this reason, I always find it is better to reword my question and my distractors so that feedback provides support to the correct answer. 

Shaun Martin
Dave Cox

Probably the easiest method would be to put your feedback on the incorrect layer, and then set up states to handle each incorrect response.  If you are using multiple choice, it is pretty easy to set up triggers to provide the correct feedback.

Dave - I know your response was 10 months ago, but I just stumbled upon it in a time of need. Thanks so much for sharing your expertise.