Deactivate Storyline or Uninstall Dec 19, 2013 By Richard Blunt Hi, I'm a little confused after searching the forums and getting two different kinds of answers. I wish to switch my Storyline license from my current laptop to me new laptop. Do I: a) Deactivate Storyline on the old computer, then install and activate on the new computer b) Uninstall Storyline on the old computer, then install and activate on the new computer c) Deactivate AND uninstall Storyline on the old computer, then install and activate on the new computer Thanks!
Ashley Terwilliger-Pollard Staff over 10 years ago12/19/13 at 1:56 pm (UTC) I'd go with option C, just to cover all your bases. Also, your license allows you to have Storyline on two computers for your user such as a desktop and laptop, or a work and home computer.
Ashley Terwilliger-Pollard Staff over 10 years ago12/20/13 at 5:56 am (UTC) Happy to help Rick. Have a great weekend!
Thor Leach Ashley Terwilliger-Pollard over 8 years ago11/30/15 at 7:03 pm (UTC) Storyline 2 is not booting on my laptop (from which I need to deactivate and uninstall Storyline) so that I can reactivate it on a different system. Without starting the program, how can I deactivate it?
Ashley Terwilliger-Pollard Staff over 8 years ago11/30/15 at 7:10 pm (UTC) Hi Thor, You'll want to reach out to our Support team for some additional assistance.
Leanne Daniels almost 7 years ago06/20/17 at 5:34 pm (UTC) How do you deactivate Storyline? I have storyline installed on a work PC and when I went to install it on my home PC I got an error.
Ashley Terwilliger-Pollard Staff almost 7 years ago06/20/17 at 6:28 pm (UTC) Glad you figured it out Leanne. 😀
8 Replies
I'd go with option C, just to cover all your bases.
Also, your license allows you to have Storyline on two computers for your user such as a desktop and laptop, or a work and home computer.
LOL! Thanks Ashley, C it is!
Happy to help Rick. Have a great weekend!
Storyline 2 is not booting on my laptop (from which I need to deactivate and uninstall Storyline) so that I can reactivate it on a different system. Without starting the program, how can I deactivate it?
Hi Thor,
You'll want to reach out to our Support team for some additional assistance.
How do you deactivate Storyline?
I have storyline installed on a work PC and when I went to install it on my home PC I got an error.
I figured it out :-)
Glad you figured it out Leanne. 😀
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