Deactivating License

Feb 28, 2017

I had installed Storyline on a machine that died so I need to k ow how I can deactivate Storyline from that machine because it won't allow me to install Storyline on another machine. 

3 Replies
Ashley Terwilliger-Pollard

Hi Cindy,

A dead machine is never any fun...but our team is happy to help! I saw you were in a case already with Vevette, but let us know if you need anything further. We're not able to remotely deactivate a computer, but our team can check into the current number of activations and add an additional one based on a situation like a machine that no longer works. 

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