Dealing with software / issues by creating a test course that exposes them
Dear team - an idea that I want to share with you, because it may be useful to a lot of your customers, and probably you could create it better than I can! ;)
A solution we would be happy with is a 'Tester' Scorm module, which they can receive a week before the course or game start, and would expose any IT issues they need so they can get them sorted out before the course or game starts.
It might be: Page 1 - "Does this font appear properly, if not x" ; Page 2: "Does this film play properly?, if not y" - "Click on the pop-up - if no pop-up appears... etc - get the idea?
I'd consider it a great service if you could release such a module - and it would be a great way of tackling quite a few of the customer issues I've been seeing!
Or do I have to build my own? What do you think?