If it's working in other Storyline files, and this is the only one causing you trouble, we'd want to take a look at the .story file to troubleshoot further.
Are you able to share a copy of your file with us? If so, you can upload at this link using the Add Attachment button or you always have an option to share privately with our Support Engineers. Either way, we'll delete it when done testing.
2 Replies
Hi Sam,
If it's working in other Storyline files, and this is the only one causing you trouble, we'd want to take a look at the .story file to troubleshoot further.
Are you able to share a copy of your file with us? If so, you can upload at this link using the Add Attachment button or you always have an option to share privately with our Support Engineers. Either way, we'll delete it when done testing.
Ashley,
i had the scene excluded from the count. I am sorry to have posted this!
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