Delay in user progressing to question slides

Apr 25, 2019

When testing some E-Learning packages there is a delay between the last PowerPoint slide and the first question slide. I have created numerous packages, with the same content but in different languages. Some run smoothly, some have delays of 5-10 minutes before you can advance to the questions, and one had a delay of 40+ minutes. I have checked and rechecked all the triggers etc, and they are all the same. 

any advice / resolutions gretaly appreciated - thanks  

3 Replies
Alyssa Gomez

Hi Melanie!

Wow, a 5-10 minute delay is really significant, and 40+ minutes is unheard of! I'm really glad you reached out about this. Can you help me with a few key details about your project?

  • Are you using Storyline or Presenter?
  • Which version of the software are you using? (Storyline 360, Presenter 360, Presenter '13, etc.)
  • Is the published output hosted on a web server or a learning management system (LMS)?
  • What web browser were you using when this happened?

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