Delay in video play in Internet Explorer

I am publishing from Storyline360 and have some videos included in my course.  The users have "Play" and "Pause" buttons on the videos.  When the course is accessed in Chrome the play button works, when it is accessed in IE there is a 2+ minute delay after the play button is pushed.  

Any ideas on why this is?  

2 Replies
Katie Riggio

So sorry you're experiencing that lag in IE11, Joshua. We can help you find the root!

Could you help us with these key details?

  • Did you publish the course for Web, LMS, or something else?
  • Do you experience the delay with all videos or a particular one?
  • Would you mind sharing your file with me for testing? Even just one troublesome slide will do! Need to keep it private? No sweat, click here to send it to our team. We're standing by!