Demo Test Mode help needed

After using one screen record to show the learner how to do something in our order system, I have inserted a second screen record in test mode.

The learner has to click on three hotspots to complete the task. Right now, Storyline expects the learner to do the clicks in the same order I did when I recorded the screen. How can I change this so that as long as they click on the same 3 areas, any order, the feedback is that they are correct?

Thanks for any tips you may have!

14 Replies
Ashley Terwilliger

Hi Jessica,

When you insert elements into try/test mode each click becomes it's own slide, and in this scenario it's own hotspot question and would need to occur in order. You may want to replace these slides by creating your own pick many question with a hotspot for each element - that way it wouldn't matter what order they selected them - just that they were all selected. Here is a tutorial on how to set up a pick many question. 

Jessica Huber

This works, but now the transitions within our order program we are teaching/demoing don't look as "clean" as it did when it was part of try/test mode. There are 40 orders on screen to pick from, with 2 correct answers. If I make only 2 hots spots, I fear they may click all over not know if their answer was registered, leading to frustration. I hope this makes sense - right now there is nothing that shows them they clicked the hot spots and that would also just give away the answer as well if it did - meaning nothing happens if you click an incorrect area.

Jessica Huber

I should mention that this is part of a pretty length training for our order system. I demo it, and then have the learner do it themselves. Storyline is great because the learner isn't "live" in our order system, so they can learn without fear of breaking anything. :) I want to make this simple for me to create (of course, right?!) while making it look as "real" as possible so when the learner goes into our live system they feel comfortable. Any additional tips and tricks are appreciated. I was so excited to use the try/test mode until the order constraint arose. :)

Ashley Terwilliger

Hi Jessica,

You could use some almost transparent shapes instead - the user will see a Mouse hand cursor by default when they hover over them, indicating it's a clickable section and then the object will also change colors once clicked. If you know that there are a certain number of steps per slide, you may want to indicate that in some audio/written directions. 

Jessica Huber

 I thought I'd go ahead and post an example of the screen in question. In this case, the learner has to sort by region/state, and then pick out the international orders. There are 40 total orders, and only 2 are international. Besides the 2 international orders, would you place the transparent shapes anywhere else? Just want to be sure I am understanding you. I have narration and captions that come up to direct and/or hint. Thanks

Ashley Terwilliger

Hi Jessica,

Thanks for the image - as a part of the interaction, do you want them to sort on the region/state element too? If so, you could place shapes over that "toggle" - but I'd make sure the user knows that the spreadsheet will not actually update. Or, you could make that one a standalone slide that when they click on the correct spot it jumps to the next slide and it's "resorted" and then you could use the pick many on that slide to have them select SK and BC (which for the record, took me a second to find - time to brush up on my state abbreviations!)

Jessica Huber

Thanks Ashley! Yes, I do want them to sort by the region/state, so I did that as a try/test first, and then I have the static image of the orders with the learner picking many - in this case 2, which bingo is SK and BC. And I'm glad it made you think for a second, as I'm sure my learners will have to brush up on this as well. Thanks for the help!

Jessica Huber

Ok, I may have lied and need a bit more help. I stuck with the Pick Many, and when I preview the scenes with that, as long as you pick one correct answer it gives you the correct feedback and prompts you to move on. How do I fix that so that if there are say 4 correct answers, they have to select them all? Thanks!

Jessica Huber

OK, I think I may have partially figured this out. I took the triggers off the 4 hotspots, and now as long a  you click all four correct hotspots and submit, it works correctly. I can also see the cursor change to a hand - it there any other way to change how the hot spot behaves besides that?

Ashley Terwilliger

Hi Jessica,

Glad you figured out one piece of it - in regards to the "hand cursor" if you "right click" on the hotspot you'll see an option to "Show hand cursor on hover." I'd recommend keeping it, as it is an indicator to users that there is something to click on. If you don't want them to be tipped off to what the correct answer is, add some more hotspots over other areas of the screen (don't overlap them with your answers) and just leave their triggers unassigned. They can be clicked on, but won't be correct.