Our department is creating e-learning modules using Storyline 2. I have tested this to include mobile and HTML5.
If I understand this correctly, the only way someone can use our module on a mobile device is to download your app?
Also, if the user doesn't have Flash installed, does the module know to offer HTML5 instead? Or is this something we have to set up ourselves?
If the user is unable to run Flash or HTML5 or mobile, does the module know to advise the user that their setup can't access the module? Or again, is this something we must set up on our site?
While using the Mobile Player app is recommended, it is not the only way to view HTML5 content. Storyline's HTML5 output can also be viewed in a mobile browser. If no Flash is available, the HTML5 version will be served instead. Here is some info on HTML5 publishing. I may be wrong about this (haven't testing it myself), but for a user without Flash installed and a browser that doesn't support HTML5, I would expect either a link to be displayed to download Flash or (worst case scenario) a blank browser window to be shown.
Thanks for your reply, Michael. The reason why I ask about the mobile app is that when I try to test it on my Android phone, it insists on downloading the mobile app before it will even display anything. If that is not mandatory, how can I set it up so that users don't have do that?
You probably published your content with the 'Use Articulate Mobile Player for iOS or Android' option selected. In that case, if the Mobile player app is not installed, a download link for the app is displayed. If you want to view the HTML5 output in a mobile browser instead, you can link to the story_html5.html file instead.
Here is a great article that explains how the content is distributed. So, during publishing, be sure that you are not selecting the Articulate Mobile Player.
The tech part confuses me at times. So if I publish and check all the options, everything should work fine on the desktop major browsers (IE,Chrome,Fox), and mobile options with player or html5 correct? I just noticed that a slider action will work in IE and Chrome, but not Fox even though I checked every box when publishing.
I often preview my projects in FF using HTML5, even though that isn't a supported combination. Most things work okay, but make sure you are viewing the story.html file and not story_html5.html while in FF to confirm that you are seeing the Flash version.
7 Replies
While using the Mobile Player app is recommended, it is not the only way to view HTML5 content. Storyline's HTML5 output can also be viewed in a mobile browser. If no Flash is available, the HTML5 version will be served instead. Here is some info on HTML5 publishing. I may be wrong about this (haven't testing it myself), but for a user without Flash installed and a browser that doesn't support HTML5, I would expect either a link to be displayed to download Flash or (worst case scenario) a blank browser window to be shown.
Thanks for your reply, Michael. The reason why I ask about the mobile app is that when I try to test it on my Android phone, it insists on downloading the mobile app before it will even display anything. If that is not mandatory, how can I set it up so that users don't have do that?
Wendy
You probably published your content with the 'Use Articulate Mobile Player for iOS or Android' option selected. In that case, if the Mobile player app is not installed, a download link for the app is displayed. If you want to view the HTML5 output in a mobile browser instead, you can link to the story_html5.html file instead.
Hi Wendy!
Here is a great article that explains how the content is distributed. So, during publishing, be sure that you are not selecting the Articulate Mobile Player.
The tech part confuses me at times. So if I publish and check all the options, everything should work fine on the desktop major browsers (IE,Chrome,Fox), and mobile options with player or html5 correct? I just noticed that a slider action will work in IE and Chrome, but not Fox even though I checked every box when publishing.
Hi Kaono!
You can see our full list of system requirements here and we support the Flash content in Firefox.
I often preview my projects in FF using HTML5, even though that isn't a supported combination. Most things work okay, but make sure you are viewing the story.html file and not story_html5.html while in FF to confirm that you are seeing the Flash version.
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