Diacritical Marks/Accent Marks Not Appearing in Storyline

Aug 23, 2014


I am developing a course for native language learners and need to use accent marks in text, buttons and shapes. In Design view when I insert accent marks into text, the text and accent marks appear as they should. However, when I preview or publish the course, in text letters with accent marks are omitted from the output, and buttons and shapes are completely blank.

I recently download a 30-day evaluation copy of Articulate Studio and I tested insert accent marks into text in Presenter. I am able to see the text and accent marks in design mode, preview mode, and in a published course.

It's strange that everything would work fine in Presenter but not in Storyline.

Ideas? Comments? Suggestions?


7 Replies
Ashley Terwilliger-Pollard

Hi Monique,

I'm sorry for the behavior with your files. I just tested a course in Storyline by adding in characters with accent marks - and they appeared fine for me. I did insert them using the insert symbol method and copied and pasted from a website as I don't have a keyboard setting to type them in. Can you tell us how you're entering them or share a copy of your .story file here with us?

Kelly Schrodi

Hi Ashley, 

I am looking to learn how to add the accent mark to a word as well.  Can you explain the steps you mention here to do that?  I am not understanding what the exact steps are.  For example, I work for Nestle...the last 'e' should always have the accent mark on it.  Is there a setting (similar to Microsoft Word etc...where it will add the accent mark each time that word is typed?

Any help you could provide would be greatly appreciate.  

Leslie McKerchie

Hi Kelly!

This thread is a bit dated, but I tend to utilize the copy/paste method as well. This should work well for you since you probably have plenty of documents with the correct look of your brand.

I do not know of a way to set this, especially in this case where the word, is still a word when uncapitalized and unaccented.