Did anyone receive email with subject "IMPORTANT: Update Articulate 360 by August 24, 2021"

Mar 24, 2021

A coworker got this email and it appears bogus as there is no version at that number.  

Here's the body of the email.  The return address is "support@articulate.com"

Hi Kathleen,

We’re writing to let you know about an upcoming change to Articulate 360 that will require you to take action by August 24, 2021.

We’re making enhancements to the Articulate 360 experience. As a result, we’ll soon require all users to install version 1.49.24347.0 or later of the Articulate 360 desktop app.

After the update, you will still be able to install older versions of Storyline 360, Studio 360, Replay 360, and Peek 360. Here’s how.

If version 1.49.24347.0 or later of the Articulate 360 desktop app hasn’t been installed by August 24, 2021, you’ll be signed out and prompted to install the latest update. After the update, you’ll be able to sign back in and continue using Articulate 360.

If you have any questions, please reply to this email or open a support case.
Thank you,

The Articulate Team

This is an operational email intended to inform our customers of pertinent changes.




1 Reply
Leslie McKerchie

Hello Scott and welcome to E-Learning Heroes. 😊

I can confirm that this is a valid email sent from our team on 3/16/2021 to customers who are not yet on Build 1.49.24347.0 of the Articulate Desktop App.

Articulate 360 Desktop App Version History

If you or your team member are having difficulty updating, our team would be happy to help.