Difference between Preview and Design mode

Hello all, 

I'm sure this is just a silly mistake on my part but I am seeing a difference in the screens I am creating in Storyline when I switch to the Preview mode. The screen is a slightly different ratio and objects appear in slightly different places. 

This is causing an issue as I am covering lots of parts of the screen that shouldn't be seen by the learner and as these move they become very distracting. 

I am using the custom screen size of 1080X810 and then placing in a storyline block in inside RISE. In RISE I see the same output as in the preview. 

I've added images of the differences. You can see the grey text block is in a different position relative to the rest of the screen. 

My monitor is running at 100% 1920 x 1080. 

Any help would be gratefully appreciated.  

7 Replies
Steve Morey

@Montse Thanks for your help, but I cannot move the backgrounds, they are not images. They are recordings made under the record screen option in Storyline.

When I record I have the same screen size setting as slide dimensions in the record options window. Is there somewhere in the fine-tune options where I can adjust this?

Leslie McKerchie

Hi Steve,

Thanks for reaching out and sharing what you are running into.

We'd be happy to take a look! With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.