Difficulty importing SCORM package into Blackboard Learn

Hi everyone.

Hoping someone might have some advice. I've exported a project for LMS SCORM 1.2. It imports fine into Brightspace/D2L, but when I try to import it into Blackboard (9.1), I get an ugly error:


Feb 16, 2015 8:26:08 AM - Debug: no IMS manifest file

Feb 16, 2015 8:26:08 AM - Fatal: A fatal error has occurred. The reason for the error is:
The provided file could not be identified as a supported package format and therefore can not be processed.
For more information, consult the detailed log.
Feb 16, 2015 8:26:08 AM - Debug: blackboard.apps.cx.papi.PackageException: The provided file could not be identified as a supported package format and therefore can not be processed.
at blackboard.apps.cx.papi.PackageSupportFactory.getReaderInstance(PackageSupportFactory.java:83)
at blackboard.apps.cx.papi.CxPackage.prepImport(CxPackage.java:1109)
at blackboard.apps.cx.papi.CxPackage.<init>(CxPackage.java:138)
at blackboard.apps.cx.Importer.execute(Importer.java:152)
at blackboard.apps.cx.Cx.invoke(Cx.java:364)
at blackboard.apps.cx.CxQueuedOperation.execute(CxQueuedOperation.java:89)
at blackboard.platform.queue.QueuedTaskManager.processTask(QueuedTaskManager.java:396)
at blackboard.platform.queue.QueuedTaskManager.access$500(QueuedTaskManager.java:79)
at blackboard.platform.queue.QueuedTaskManager$WorkerThread.run(QueuedTaskManager.java:792)
Feb 16, 2015 8:26:08 AM - Status: The operation import did not complete.
Feb 16, 2015 8:26:08 AM - Information: The operation took 3.72 seconds to complete.
The process Cleanup took ................................. 0.00 seconds


Anyone encounter this before? Help?

1 Reply
Ashley Terwilliger

Hi Kyle,

If you see a message that the manifest can't be found when launching a course in your learning management system (LMS), it's likely that the SCORM output wasn't properly zipped. An LMS won't be able to find the imsmanfiest.xml file for a course if it's not at the root level of the zip file. To correct it, do either of the following:

  • Use the built-in Zip feature on the Publish Successful dialog after you've published your Articulate content. It'll automatically create a well-formed zip file.
  • If you manually zip the output files, make sure to only zip the contents of the output folder, not the folder itself.

Hope that helps - and if you're still seeing the error when uploading the Blackboard, but it works as expected in other environments (such as SCORM Cloud, which is an industry standard for testing SCORM content) I'd suggest reaching out to your Blackboard team.